Initiate Return

Return & Refund Policy

Taj Mercantile Private Limited offers a 7-day return window for damaged, defective, or incorrect items. All returns undergo inspection at our SAS Nagar facility, with refunds processed within 5-7 business days to the original payment method.

Understanding Our Return Process

Our policy covers items that are damaged upon arrival, defective, or incorrect as per your order. To initiate a return, please contact our customer support within 7 calendar days of receiving your merchandise. We will arrange a reverse pickup from your provided address.

Once the returned item is received at our SAS Nagar facility, it undergoes a thorough quality inspection. Approved refunds are settled directly to your original payment method within 5-7 business days. Please ensure items are returned in their original packaging with all accessories.

Contact Support

Need to initiate a return?

Our customer support team is ready to assist you with any questions regarding your return.